1. Introduction
Welcome to OXUM Solutions. Throughout this policy, the terms “Company,” “we,” “our,” and “us” refer to OXUM Solutions.
By visiting https://www.oxumsolutions.com, submitting information, or using our services, you agree to this Privacy Policy, Messaging Policy, and our Terms of Service.
2. Services We Provide
OXUM Solutions provides digital and software-based services, including but not limited to:
- Marketing software solutions
- Automation and AI-powered tools
- Digital marketing services
- Website development and optimization
- Branding and creative services
- Lead generation and analytics
- Client communication and project management
We communicate with clients via email, phone calls, and SMS messaging.
3. SMS Messaging Consent
By submitting your phone number on our website, you consent to receive SMS messages from OXUM Solutions, which may include:
- Consultation confirmations and reminders
- Service updates and onboarding communication
- Billing, payment, and account-related notifications
- Customer support and inquiry follow-ups
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance.
Support Contact
Email: info@oxumsolutions.com
Website: https://www.oxumsolutions.com
SMS consent is never sold, rented, or shared with third parties.
Required SMS Privacy Notice
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
4. Information We Collect
We may collect the following information:
- Name, email address, phone number, and business details
- Information submitted through forms or service inquiries
- Project details, files, and communication records
- Billing and payment-related information
- IP address, browser type, and device information
- Website usage analytics and interaction data
5. How We Use Your Information
We use collected information to:
- Deliver and manage our services
- Communicate via email and SMS
- Process payments and invoices
- Schedule consultations and support requests
- Improve our platform and service quality
- Maintain security and prevent fraud
- Comply with legal and regulatory requirements
Promotional SMS messages are only sent with explicit, separate opt-in consent.
6. Data Storage and Protection
- Data is stored securely using industry-standard hosting and infrastructure
- Encryption and access controls protect sensitive information
- Access is restricted to authorized personnel only
- We do not sell, rent, or trade personal information
- Data is retained only as long as necessary for business and legal purposes
7. Data Handling & Service Providers
OXUM Solutions uses trusted third-party providers for:
- Hosting and infrastructure
- Analytics and performance tracking
- Communication tools
- Payment processing
These providers process data only to support our services and are contractually required to protect user information.
Mobile numbers and SMS opt-in data are never shared for marketing or promotional purposes.
8. Cookies & Website Tracking
We may use cookies and similar tracking technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Enhance user experience
You may disable cookies through your browser settings; however, some features may not function properly.
9. Your Rights & Choices
You may request:
- Access to your personal information
- Correction of inaccurate data
- Deletion of information where legally permitted
- Withdrawal of SMS consent at any time by replying STOP
Requests can be sent to info@oxumsolutions.com
10. Payments, Refunds, and Cancellations
- Payments for digital services are processed securely
- Refund eligibility is determined according to our service agreement
- Refunds are issued only if services are not delivered as outlined in the agreed scope of work
11. User Responsibilities
Users agree to:
- Provide accurate and complete information
- Use our services lawfully
- Respect intellectual property and copyrights
- Avoid misuse or unauthorized access to our systems
12. Third-Party Links
Our website may contain links to third-party websites. OXUM Solutions is not responsible for the privacy practices or content of external sites.
13. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors.
14. International Users
If you access OXUM Solutions from outside your country, you consent to the transfer and storage of your data where our systems are located.
15. Policy Updates
We reserve the right to update this Privacy Policy at any time.
The latest version will always be available on our website.
16. Contact Information
OXUM Solutions
Email: info@oxumsolutions.com
Website: https://www.oxumsolutions.com