Privacy and SMS Policy

Oxum Solutions

Oxum Solutions Privacy & SMS Policy

1. Introduction

Welcome to Oxum Solutions. In this policy, “Company,” “we,” “our,” and “us” refer to Oxum Solutions. By visiting https://oxumsolutions.com, submitting information, or using our services, you agree to this Privacy Policy, Messaging Policy, and our Terms of Service.

2. Services We Provide

Oxum Solutions delivers comprehensive digital and software solutions, including:

  • AI-powered automation and marketing tools

  • Digital marketing campaigns and strategies

  • Website development, optimization, and analytics

  • Branding, creative, and design services

  • Lead generation and client communication solutions

We communicate with clients via email, phone, and SMS to ensure smooth onboarding, project updates, and support.

3. SMS Messaging Consent

By submitting your phone number on our website, you consent to receive SMS messages from Oxum Solutions, which may include:

  • Consultation confirmations and reminders

  • Service updates and onboarding communication

  • Billing, payment, and account notifications

  • Customer support follow-ups

Important Notes:

  • Message frequency may vary

  • Standard message and data rates may apply

  • Reply STOP to unsubscribe at any time

  • Reply HELP for assistance

Your mobile information is never sold, rented, or shared with third parties. SMS consent is used only for service communication.

4. Information We Collect

We may collect:

  • Name, email, phone number, and business details

  • Project details, forms, and service inquiries

  • Files, communication logs, and billing information

  • Device, browser, and IP information

  • Website usage and interaction data

5. Data Storage & Protection

  • Data is stored securely using industry-standard infrastructure

  • Sensitive information is encrypted and access is restricted

  • Only authorized personnel have access

  • We do not sell, rent, or trade personal information

  • Data is retained only as long as necessary for business and legal purposes

6. How We Use Your Information

We use collected information to:

  • Deliver and manage services

  • Communicate via email and SMS

  • Process payments securely

  • Schedule consultations and support requests

  • Improve platform performance and user experience

  • Maintain security and prevent fraud

  • Comply with legal and regulatory requirements

Promotional SMS messages are sent only with explicit opt-in consent.

7. Data Handling & Third-Party Providers

We work with trusted third-party providers for:

  • Hosting and infrastructure

  • Analytics and performance tracking

  • Communication tools

  • Payment processing

Third-party providers only use data to support our services. SMS opt-in data is never shared for marketing purposes.

8. Cookies & Website Tracking

Cookies and tracking technologies may be used to:

  • Enhance website functionality

  • Analyze traffic and usage

  • Improve user experience

You can disable cookies via your browser, but some features may not function properly.

9. Your Rights & Choices

You may:

  • Request access to your personal information

  • Correct inaccurate data

  • Request deletion where legally allowed

  • Withdraw SMS consent at any time by replying STOP

Requests can be sent to info@oxumsolutions.com.

10. Payments, Refunds & Cancellations

  • Payments are processed securely

  • Refund eligibility is based on the service agreement

  • Refunds are issued only if services are not delivered as agreed

11. User Responsibilities

Clients agree to:

  • Provide accurate and complete information

  • Use services lawfully

  • Respect intellectual property

  • Avoid misuse or unauthorized access

12. Third-Party Links

Our website may link to external websites. Oxum Solutions is not responsible for the privacy practices or content of these sites.

13. Children’s Privacy

Our services are not for individuals under 13. We do not knowingly collect data from minors.

14. International Users

By using Oxum Solutions outside the U.S., you consent to the transfer and storage of your data in the United States.

15. Policy Updates

We may update this Privacy Policy at any time. The latest version is available at:
https://oxumsolutions.com/privacy-policy

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We turn innovative concepts into powerful digital solutions that drive growth, performance, and long-term success.

We combine smart technology and strategic marketing to increase your visibility, strengthen your brand, and drive sustainable business growth.

 

Contact Us

Phone

(406) 609 7206

Email

info@oxumsolutions.com

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